Oasis Terms and Conditions

  • Due to live booking options via internet, reservations are ONLY secured by proof of payment of the full amount on a ‘first paid, first booked” basis. We cannot be held responsible for loss of booking due to delayed payment.

  • All guests checking into The Oasis, will need to present a valid form of identification on check-in (South African ID book, South African Driver’s License or International Passport).

  • Check In time: 14:00 – 20:30. Check Out time: 10:00

    Early /late check-ins or check-outs are by prior arrangement only.

  • Short term stays and specific room requests are subject to changes at management’s discretion. Room upgrades will be free of charge and any other changes will be credited on check-out.

  • Smoking policy. As per law, all smoking is confined to the outside bedroom patios and gardens.

  • All our rooms have outdoor balconies or patios, please feel free to smoke outside.

  • Cancellation Policies: 

    Please ensure that you are familiar with our policies as they are deemed accepted on receipt of payment / credit card details provided. 

    The South African Consumer Act clearly states that full refunds are only applicable in the event of the customer’s death or certified hospitalisation. 

Child Policy

  • Our swimming pool is unprotected and not child friendly

  • Therefore, we discourage children who are not swimming proof and will not be held liable for any injuries or accidents in connection with the swimming pool.